CARGO POLICY

Company Name/Title: LWL TEKSTİL SANAYİ VE TİCARET LTD. ŞTİ.
Address: Ataköy 7-8-9-10. Kısım Mahallesi Çobançeşme E5 Yanyol Caddesi Ataköy Towers A Blok No: 20/1 Interior Door No: 70 Bakırköy / Istanbul
E-Mail: lwlturkey34@gmail.com
Phone: +90 551 503 47 48

Shipping Process
Your orders will be shipped within 1-3 business days after payment confirmation. During busy promotional periods, this timeframe may be extended by 1-2 days.

Shipping Company

We ship all our orders through partnered shipping companies. The shipping company information and tracking number will be emailed to you after your order is shipped.

Shipping Delivery Time
Shipments within Türkiye are generally delivered within 1-3 business days. This timeframe may vary in remote areas.

Shipping Fees

Shipping is free for orders of 2000 TL and above.

Fixed shipping fee for orders under 2000 TL: [e.g., 149.95 TL]

(The shipping fee is automatically added to your cart during checkout.)

Things to Consider When Delivering a Cargo

When receiving your order, please inspect the package in the presence of the courier. If the product or packaging is damaged, you must file a "Damage Assessment Report" and refrain from accepting the delivery. Our company is not responsible for products that are not detected as damaged.

Undelivered Orders

If you are not at your address, the courier company will forward your package to its nearest branch. Packages not collected within the specified timeframe will be returned to us. In this case, the buyer is responsible for the shipping cost for reshipment.

For any questions or support requests, please contact us.

lwlturkey34@gmail.com

+90 551 503 47 48